Letter from the President

Dear Friend,

Thank you for the opportunity to introduce Mark's Plumbing Parts to your business. Mark's is a national plumbing and MRO (Maintenance, Repair, and Operations) parts company, distributing in all 50 United States. Our line has over 30,000 mostly hard to find parts available to you for immediate same day shipping. We have 800 phone and fax numbers to make placing orders with us easy and toll free.

Our customer service department is not just an order entry department but is staffed with technically proficient problem solvers.

Our plumbing technical knowledge is just the beginning of our service that sets us apart from our competitors.

Product ordered the first time that can be shelved in your warehouse will be shipped in a "Bin Box" suitable for shelving with labeled product part number, illustration, and bar coded for your convenience.

Our customer service reps average over 15 years experience.

We have a 1500 page catalog with hundreds of breakdowns to aid you in the repair and procurement of plumbing and MRO parts.

We can cross reference almost any factory or supplier's part numbers ensuring you the correct part the first time.

Service is more than just a slogan and more than just delivery. It is what built our business and keeps our customers coming to us. We appreciate the opportunity to work for you.

Sincerely,

Frank J. O'Connell
President/CEO

800-772-2347

About Our Company

Mark's is dedicated to remaining the plumbing parts, and maintenance, repair, and operations (MRO) product supplier that customers call first when purchasing.

Mark's is dedicated to maintaining its position of leadership in providing SERVICE BEYOND DELIVERY including quality, value and technical expertise through a staff of highly trained "team players" sharing a tradition of integrity, loyalty, and responsiveness to the customer.

Mark's nationally distributes genuine OEM and aftermarket plumbing parts and maintenance repair products. Our primary focus points are to, increase our sales volume with current customers, reunite with former customers, and through prospecting, increase our account base with new customers.

We will actively expand our product line by introducing new products into the marketplace. We will strategically and aggressively expand our national market coverage through additional district managers, aligned market corporate acquisitions and advertising.